On the contrary, the help center differs from other social media platforms. You can only access the help center only if you have issues with your Facebook account.
Facebook makes use of the help center as customer assistance whereby you can access categories of question on various issues. Hence, you can use the link www.facebook.com/help to access the help center and request help for your account.
Afterward, you can locate the various categories of issues surrounding Facebook accounts. For example issues on Using Facebook, Managing Your Account, Privacy and Safety and more.
Therefore, you can select any of the categories at which your account issues fall on and check how to resolve it. Also, you can scroll down and visit the Facebook help community to view other people issues and responds.
Facebook Customer Service – Reporting a Problem with Facebook
Probably sometime happen and you aren’t able to send messages or you notice a spam content you uploaded.
This type of issues you can resolve it in the help center without logging into your account. Also, reporting a problem comprises three aspects such as Payment issues, Something Isn’t Working and Abusive Content.
In order to get assistance from the technical support team, you need to log in your Facebook account. Afterward, you need to locate the question mark icon and select the options “Report a problem.
Once you have selected your account issues categories. You can submit an appeal or describes the issues of your account.
See: How to join Facebook marketplace – buy and sell on Facebook
Finally, you now have direct access to the Facebook customer service with the various section above.
That is it on Facebook Customer Service – Reporting a Problem with Facebook | How to Contact Facebook Help Center.