Mybanfield Benefits

Mybanfield Benefits

Mybanfield Benefits

Covers preventive and routine care

The Optimum Wellness Plans are designed only to pay for your pet’s normal care, unlike insurance policies. Instead of paying for greater sums all at once, the plans may let owners budget and spread out payments for services with a monthly cost.

Customizable with multiple tiers and add-ons

The Banfield plans come in a variety of tiers, with higher tiers being more expensive and offering more services. Spaying and neutering, as well as coverage for parasite control methods, are other options.

No waiting periods

Banfield’s coverage begins immediately upon enrollment.

Company Overview

Banfield is a company that owns and runs more than 1,000 veterinary clinics around the country. It was founded in Portland, Oregon, in 1955. The Mars Corporation, which also owns M&Ms, Snickers, and Twix, acquired it in 2007.

The Optimum Wellness Plans are exclusively offered for dogs and cats, even though Banfield facilities will treat a wide range of pets. Plans are accessible to residents of all 50 states, Puerto Rico, and the District of Columbia; however, they only cover services provided at Banfield hospitals. You can enroll at a Banfield hospital or online. 2 To determine whether it would be a viable choice, look at the services provided and locate any Banfield hospitals in the area.

Available Plans

Banfield offers five Optimum Wellness Plans: three for adult dogs and cats, and two for puppies and kittens under six months old.

  • Dog/Cat wellness plans: Active Care, Active Care Plus, Special Care
  • Puppy/Kitten wellness plans: Early Care, Early Care Plus

Depending on the plan and plan level you select, different treatments and coverage amounts apply. Some approved services have annual restrictions on how many times they can be provided; if your pet needs more frequent care, you will be responsible for the additional costs. Banfield may provide a percentage discount if your pet needs a service that is not offered in the plan you have selected.

Banfield’s Optimum Wellness Plans only cover preventative treatments—see our selections for the best pet insurance companies for plans that cover accidents and illnesses as well.


You can add the following coverages to your plan if you wish, for an additional cost:

  • Parasite prevention treatment, such as for heartworm, fleas, and ticks
  • Spaying and neutering surgery (already covered in the Early Care Plus plan)1

Waiting Periods

There is no waiting period for coverage under Banfield wellness plans, which is a wonderful feature. Once registered, pets can receive routine and preventative care at a Banfield facility right away.

Cancellation Policy

According to Banfield customer support, if you wish to cancel your Banfield plan you can:

  • Use the online customer portal
  • Email
  • Call (888) 649-2716

Be aware that there have been many complaints filed against Banfield for issues with cancellations and continued unwanted.

Plan Exclusions

There will be no coverage for any veterinarian services, including exams, tests, and prescriptions, that are required as a result of an injury or illness. This program is only for health care. Make sure you are aware of the services that are covered and to what extent.

This means that some typical situations, which pet insurance companies might cover, such as:

  • Surgery/hospitalization
  • Behavioral problems
  • Rehabilitation/alternative care
  • Genetic conditions
  • Cancer/chronic conditions

Plan Pricing

Banfield wellness plans are subscribed to under an annual agreement, paid for with a monthly draft of your account. You’ll also pay a one-time enrollment fee.

We found an average monthly price of $50.62 for Banfield’s adult pet plans, using an average of three adult pet personas (two dogs and a cat). Your monthly price depends on which plan tier you choose, along with factors like the age and breed of your pet and your residential area.

Banfield offers a price estimator tool to help you figure out prices in your area for the services it offers.


There is never a need to submit a claim because this plan solely covers in-clinic wellness. When you and your pet visit Banfield hospitals, you are eligible to use the benefits of your plan.

Customer Service

If you need to contact customer service, you may call, email, or fill out the query form on the website. If your pet is currently enrolled in a wellness plan you will have access to a virtual chat option called “VetChat.”

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Hassan Moses

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