Facebook Marketplace vs Swappa – All You Need To Know

Facebook Marketplace vs Swappa – All You Need To Know: There are lots of ways to sell your used tech online and while Craigslist is arguably the most well-known, Facebook Marketplace has become more common in recent years. 
This mostly has to do with the social network it belongs to, but that doesn’t mean it’s the most ideal way to sell your goods directly to others. Enter Swappa.
Swappa started in 2010 with a single goal in mind: provide people with a safer way to buy and sell their used tech. 
Although a lot has changed since then (we now offer everything from MacBooks to cameras, video games, and home tech) our core philosophy has remained the same. 
Judging by our hundreds of 5-star reviews on TrustPilot, we’ve been doing a great job too.
It’s tough to compare Swappa’s user-to-user marketplace with something like the Facebook Marketplace which primarily deals in face-to-face meetups, but we’ll do our best. This is how the Facebook Marketplace compares to Swappa.
Marketplace moderation
Swappa
We like to call Swappa a “human-powered” marketplace. Why? Well, our staff manually verifies each listing before an item can even go live in our marketplace. 
This allows us to make sure everything is on the up-and-up, checking a phone’s IMEI to see if a phone’s been reported lost, stolen, or is still being financed through the carrier. 
The best part is you don’t even need a Facebook account to get started.
Facebook Marketplace
Facebook Marketplace, on the other hand, is more or less like an online yard sale. Open it up and you’ll come across random items to spam listings. 
No marketplace moderation can also result in people misidentifying their devices, which can make it difficult to tell if an item you’ve found is actually what’s being advertised or a counterfeit.
Non-functional or broken devices
Swappa

One key difference between Swappa and yard sale sites like Facebook Marketplace is our rule against selling junk devices. 
We require all devices sold in our marketplace to be in full working condition. This is something we’re proud of and a nonnegotiable for any item sold in our marketplace.
Facebook Marketplace
Unfortunately, the same can’t be said for the Facebook Marketplace which essentially allows anyone to sell anything (providing it’s not illegal). 
This leaves the buyer to do the necessary legwork and double check that the devices they’re buying is fully operational, not counterfeit, and hasn’t been reported lost or stolen.
Customer Support
Swappa
Part of the Swappa experience is being able to receive support — from an actual human being — when you need it. Our staff is available 24/7, 365 days a year to answer any questions or handle support claims you may have. 
Don’t believe us? Try dropping a line to our amazing support team and someone will get back to you promptly.
Facebook Marketplace
The Facebook Marketplace is a totally different story. Should you run into any issues or have a question, Facebook says the “Marketplace doesn’t have a direct contact or support line for administration queries.” Instead, Facebook asks you rate buyers/sellers and hope for the best.
Online safety
Swappa
Swappa is very serious about online safety. It’s the reason we started our marketplace to begin with and something we’ve been doing since day one. To sell a used phone in our marketplace, sellers are required to provide a verification photo, showing the phone powered on. Our support team then manually performs an IMEI check to ensure the phone hasn’t been blacklisted or is still being financed.
For payments, Swappa uses PayPal for protection and our seller ratings to make it easy to see who you’re doing business with. For iPhones and MacBooks, we also offer Protection Plans which gives you the extra peace of mind in knowing your purchase is protected against defects or accidental damage.
Facebook Marketplace
On Facebook Marketplace, buyers message sellers and coordinate meetups in order to complete a sale. It goes without saying that online interactions are always a safer way to conduct business. Unfortunately, this is discouraged in the Facebook Marketplace in order to prevent fraud. When it comes to Facebook Marketplace, it’s buyer beware.
Serious buyers & sellers
Swappa
One of the best parts about selling your old tech on Swappa is the community themselves. Swappa users tend to be more tech savvy, upgrading old tech with newer devices as they become available. Our seller ratings also allow buyers to see the reputation of anyone they’re looking to make a deal with. 
On Swappa you’re much more likely to find serious buyers and seller than any other marketplace.
Facebook Marketplace
On Facebook Marketplace, things are much different. While it’s possible to find buyers, many of them are causal users who may not always know the actual value of a product they come across. This can result in low-ball offers, and failed meetups that end in frustration for sellers.
It’s easy to see why Swappa is hands down the best option for anyone looking to find the best deals, or make some extra cash selling their old devices. 
With our top-notch community of buyers/sellers, our focus on safety, device moderation, and online support, the Swappa marketplace is a no-brainer for anyone looking to buy or sell their used tech. Tap the button below to get started buying or selling on Swappa today.
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Facebook Marketplace vs Swappa – All You Need To Know

Facebook Marketplace vs Swappa – All You Need To Know: There are lots of ways to sell your used tech online and while Craigslist is arguably the most well-known, Facebook Marketplace has become more common in recent years. 
This mostly has to do with the social network it belongs to, but that doesn’t mean it’s the most ideal way to sell your goods directly to others. Enter Swappa.
Swappa started in 2010 with a single goal in mind: provide people with a safer way to buy and sell their used tech. 
Although a lot has changed since then (we now offer everything from MacBooks to cameras, video games, and home tech) our core philosophy has remained the same. 
Judging by our hundreds of 5-star reviews on TrustPilot, we’ve been doing a great job too.
It’s tough to compare Swappa’s user-to-user marketplace with something like the Facebook Marketplace which primarily deals in face-to-face meetups, but we’ll do our best. This is how the Facebook Marketplace compares to Swappa.
Marketplace moderation
Swappa
We like to call Swappa a “human-powered” marketplace. Why? Well, our staff manually verifies each listing before an item can even go live in our marketplace. 
This allows us to make sure everything is on the up-and-up, checking a phone’s IMEI to see if a phone’s been reported lost, stolen, or is still being financed through the carrier. 
The best part is you don’t even need a Facebook account to get started.
Facebook Marketplace
Facebook Marketplace, on the other hand, is more or less like an online yard sale. Open it up and you’ll come across random items to spam listings. 
No marketplace moderation can also result in people misidentifying their devices, which can make it difficult to tell if an item you’ve found is actually what’s being advertised or a counterfeit.
Non-functional or broken devices
Swappa

One key difference between Swappa and yard sale sites like Facebook Marketplace is our rule against selling junk devices. 
We require all devices sold in our marketplace to be in full working condition. This is something we’re proud of and a nonnegotiable for any item sold in our marketplace.
Facebook Marketplace
Unfortunately, the same can’t be said for the Facebook Marketplace which essentially allows anyone to sell anything (providing it’s not illegal). 
This leaves the buyer to do the necessary legwork and double check that the devices they’re buying is fully operational, not counterfeit, and hasn’t been reported lost or stolen.
Customer Support
Swappa
Part of the Swappa experience is being able to receive support — from an actual human being — when you need it. Our staff is available 24/7, 365 days a year to answer any questions or handle support claims you may have. 
Don’t believe us? Try dropping a line to our amazing support team and someone will get back to you promptly.
Facebook Marketplace
The Facebook Marketplace is a totally different story. Should you run into any issues or have a question, Facebook says the “Marketplace doesn’t have a direct contact or support line for administration queries.” Instead, Facebook asks you rate buyers/sellers and hope for the best.
Online safety
Swappa
Swappa is very serious about online safety. It’s the reason we started our marketplace to begin with and something we’ve been doing since day one. To sell a used phone in our marketplace, sellers are required to provide a verification photo, showing the phone powered on. Our support team then manually performs an IMEI check to ensure the phone hasn’t been blacklisted or is still being financed.
For payments, Swappa uses PayPal for protection and our seller ratings to make it easy to see who you’re doing business with. For iPhones and MacBooks, we also offer Protection Plans which gives you the extra peace of mind in knowing your purchase is protected against defects or accidental damage.
Facebook Marketplace
On Facebook Marketplace, buyers message sellers and coordinate meetups in order to complete a sale. It goes without saying that online interactions are always a safer way to conduct business. Unfortunately, this is discouraged in the Facebook Marketplace in order to prevent fraud. When it comes to Facebook Marketplace, it’s buyer beware.
Serious buyers & sellers
Swappa
One of the best parts about selling your old tech on Swappa is the community themselves. Swappa users tend to be more tech savvy, upgrading old tech with newer devices as they become available. Our seller ratings also allow buyers to see the reputation of anyone they’re looking to make a deal with. 
On Swappa you’re much more likely to find serious buyers and seller than any other marketplace.
Facebook Marketplace
On Facebook Marketplace, things are much different. While it’s possible to find buyers, many of them are causal users who may not always know the actual value of a product they come across. This can result in low-ball offers, and failed meetups that end in frustration for sellers.
It’s easy to see why Swappa is hands down the best option for anyone looking to find the best deals, or make some extra cash selling their old devices. 
With our top-notch community of buyers/sellers, our focus on safety, device moderation, and online support, the Swappa marketplace is a no-brainer for anyone looking to buy or sell their used tech. Tap the button below to get started buying or selling on Swappa today.
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